Terms & Conditions

Agreement & Acceptance of Terms

Welcome to Flight Travel Help. Our site exists exclusively to assist consumers in acquiring travel information, evaluating flight availability, making lawful travel reservations, modifying existing flight bookings, or conducting business with authorized travel providers.

By accessing, browsing, or utilizing this Website—whether to review travel details or to complete airline ticket arrangements—you explicitly agree to be bound by these Terms & Conditions. If you do not agree with any portion of these terms, please refrain from using the Website or placing travel orders with us.

Independent Travel Agency Disclaimer

This website is operated by Flight Travel Help, located at 19 8th St S #883 Fargo, ND 58103, a licensed and trusted travel agency specializing in flight reservations and concierge customer support.

Flight Travel Help acts as an independent intermediary between passengers and operating airlines. We are an independent travel agency and are not directly owned by, affiliated with, endorsed by, or officially connected with American Airlines, Delta Air Lines, United Airlines, or any other airline carrier. All airline names, brand logos, and trademarks remain the property of their respective owners and are used strictly for identification purposes.

Booking & Ticketing Terms

All flight bookings submitted through our website or customer service phone desk are subject to airline availability and ticket rules:

• Price & Availability Guarantee: Fares and seating choices are not guaranteed until the airline confirms the reservation and issues electronic ticket numbers.
• Passenger Information: Name spellings must match government-issued photo IDs (passports or driver’s licenses) exactly as required by TSA and airline safety standards.
• Travel Documentation: Passengers are solely responsible for possessing valid passports, visas, transit permits, or health entry requirements for their destination.

Ticket Changes, Cancellations & Refunds

Flight change requests, cancellations, and refund eligibility are governed by the specific fare rules established by the issuing airline:

• Airline Penalties & Fees: Operating airlines may charge change or cancellation penalties depending on the purchased ticket class.
• Agency Concierge Fees: Administrative service fees charged by Flight Travel Help for ticket adjustments or handling refunds are non-refundable.
• 24/7 Phone Support: For expedited assistance with flight changes or urgent cancellations, passengers can contact our 24/7 helpline at (888) 908-9424.

Fares, Taxes & Service Fees

Total quoted prices for flight tickets include mandatory government taxes, carrier-imposed surcharges, and agency service fees. Ancillary airline services—such as checked luggage fees, advance seat assignments, or priority boarding—may be billed directly by the operating airline and are not included unless specified in your itinerary.

Intellectual Property & Usage Limits

Flight Travel Help grants customers permission to view and print website content solely for personal, non-commercial travel planning.

Customers are strictly prohibited from copying, reproducing, modifying, distributing, selling, licensing, or creating derivative works from any information, software, or design elements obtained from this Website without prior written authorization.

Limitation of Liability

Flight Travel Help acts exclusively as a travel agent facilitator. We are not responsible for flight delays, mechanical issues, weather cancellations, schedule changes, lost baggage, or missed connections caused by operating airlines or third-party service providers.

Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of North Dakota, USA, without regard to its conflict of law principles. Any legal action or dispute arising from the use of this Website shall be brought exclusively before courts located in Fargo, ND.